How long does it take to make a custom ring?
We can create a fully custom ring in as little as 10 days from when you approve the design. Depending on complexity, the design could take a few days to finalize. From design to on your hand, 15 days is common.
Can Gemifique produce something faster than 10 business days?
Yes! The standard manufacturing time is 10 business days but we can rush ($250 extra) any job and have it done in as little as 5 business days.
Does it cost me anything to start my design?
No, your custom design is completely free of charge. We are confident that you won’t be able to find anyone that can beat our quality and service. We’re so excited to create your dream ring!
How many revisions can I make to my design?
You can make as many designs as needed - it’s included in your price! We’re dedicated to making sure your design is just right!
Does Gemifique offer returns?
Gemifique DOES NOT offer returns on custom pieces. All sales are final. If you feel like the ring you received is different than the design we created for you, we will work with you to make make it right.
What if there’s a defect in my ring?
We guarantee the workmanship of the ring for 90 days. If any gemstones fall out or there are any other manufacturing defects we will happily repair the ring for free!
What if the ring I receive doesn’t look like the design you showed me?
In the event that you believe the ring you received is not correctly represented in your rendering media, a case can be opened with our customer service department. If there is a compelling discrepancy, Gemifique will make it right.
What if the diamond in my ring isn’t white or eye-clean?
We will happily exchange your diamond for one that meets your needs.